All information contained within our website is, to the best of our knowledge, correct at the time of inclusion. The website is regularly checked and updated, however Let’s Move cannot accept responsibility or liability for any loss, damage or inconvenience which may arise from the use of the information provided.
Links are provided to external third party sites that Let’s Move considers may be of additional benefit and interest to site visitors. We do not however endorse the information, products or services offered by these sites and the businesses operating them. Similarly, we do not carry out ongoing quality control of these sites and cannot accept responsibility for any actions arising from their use or for the content of further links leading from them.
We are not responsible for the content of websites linked to or from our websites.
We accept payments via bank transfer, standing order, card in store or over the phone, Worldpay online, Worldpay pay by link or cash.
Where refunds are sought; you must contact our head office via email at email@example.com. Please note refunds are not guaranteed and will be adjudged on each individual case. Please note refunds may not necessarily be paid back via the method you made payment with.
Data Protection Policy (GDPR) Compliance 2018
All organisations are required to comply with the General Data Protection Regulations. Information relating to this and our processing of data is set out below.
Why we collect your data
The information we hold about you allows us to provide a service to you in respect of our business; property sales and lettings.
How we collect your data
We collect data when you contact us by way of enquiry – all the data taken is/was necessary for us to provide a service to you in respect of our business. We will explain this to you and also ask for your consent for this data to be taken.
How we share your data
We will only share your data with a third party when it is necessary for the purpose of your contract with us. Payment details are processed to complete a payment in relation to your contract. These payment details are not stored by us; they are used by our card merchant provider accounts to process the transaction only.
How long we keep your data
We review our data storage regularly and do not keep data that we no longer have a requirement for. We will, however, keep data for as long as is lawfully required, under current HMRC guidelines.
We may ask for consent to send you occasional marketing messages, using email or text messages. You will have the right to opt out of any message you receive with a clear unsubscribe link. Alternatively, you can email us at firstname.lastname@example.org to request being removed from such marketing messages. You may continue to receive messages in relation to any transactions with us such as booking confirmations, reminders, receipts or rental statements.
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We will only collect data that is necessary for us to provide a service to you. We are respectful of your data and take the appropriate steps to protect it.
Access to your personal information
You are entitled to view, amend, or delete any personal information that we hold. Email your request to our data protection officer email@example.com or in writing to The Data Protection Officer, Let’s Move, Unit 11, Queniborough Industrial Estate, 1489 Melton Road, Queniborough, Leicester, LE7 3FP.
Data Protection Officer
You may contact us about our processing of data via email; firstname.lastname@example.org or in writing to The Data Protection Officer, Let’s Move, Unit 11, Queniborough Industrial Estate, 1489 Melton Road, Queniborough, Leicester, LE7 3FP.
More information on GDPR can be found here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/