Terms of use

All information contained within our website is, to the best of our knowledge, correct at the time of inclusion. The website is regularly checked and updated, however Let’s Move cannot accept responsibility or liability for any loss, damage or inconvenience which may arise from the use of the information provided.

Links are provided to external third party sites that Let’s Move considers may be of additional benefit and interest to site visitors. We do not however endorse the information, products or services offered by these sites and the businesses operating them. Similarly, we do not carry out ongoing quality control of these sites and cannot accept responsibility for any actions arising from their use or for the content of further links leading from them.

We are not responsible for the content of websites linked to or from our websites.

Data Protection Policy (GDPR) Compliance 2018

All organisations are required to comply with the General Data Protection Regulations. Information relating to this and our processing of data is set out below.

Privacy Policy

Why we collect your data

The information we hold about you allows us to provide a service to you in respect of our business; property sales and lettings.

How we collect your data

We collect data when you contact us by way of enquiry – all the data taken is/was necessary for us to provide a service to you in respect of our business. We will explain this to you and also ask for your consent for this data to be taken.

How we share your data

We will only share your data with a third party when it is necessary for the purpose of your contract with us. Payment details are processed to complete a payment in relation to your contract. These payment details are not stored by us; they are used by our card merchant provider accounts to process the transaction only.

How long we keep your data

We review our data storage regularly and do not keep data that we no longer have a requirement for. We will, however, keep data for as long as is lawfully required, under current HMRC guidelines.

Marketing

We may ask for consent to send you occasional marketing messages, using email or text messages. You will have the right to opt out of any message you receive with a clear unsubscribe link. Alternatively, you can email us at office@letsmovesalesandlettings.co.uk to request being removed from such marketing messages. You may continue to receive messages in relation to any transactions with us such as booking confirmations, reminders, receipts or rental statements.

Website Cookies

Our website may use cookies to collect information. This includes information about browsing behaviour by people who access our website. This includes information about pages viewed and interaction with our website.

Google Analytics

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Your Privacy

We will only collect data that is necessary for us to provide a service to you. We are respectful of your data and take the appropriate steps to protect it.

Access to your personal information

You are entitled to view, amend, or delete any personal information that we hold. Email your request to our data protection officer office@letsmovesalesandlettings.co.uk or in writing to The Data Protection Officer, Let’s Move, Unit 11, Queniborough Industrial Estate, 1489 Melton Road, Queniborough, Leicester, LE7 3FP.

Data Protection Officer

You may contact us about our processing of data via email; office@letsmovesalesandlettings.co.uk or in writing to The Data Protection Officer, Let’s Move, Unit 11, Queniborough Industrial Estate, 1489 Melton Road, Queniborough, Leicester, LE7 3FP.

More information on GDPR can be found here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/